As first-time homebuyers, we had limited knowledge of the property market and were pressed for time due to our work. This made us anxious about missing out on good opportunities and uncertain about finding the right home. That’s why we turned to a buyer’s agent, choosing the one who showed expertise and personality that we trusted the most.With Jenny, the process was surprisingly swift. After a few in-depth discussions which helped us confirmed what we really wanted AND needed, she quickly presented us with a list of recommended options. An ideal property stood out from the list after we went thru inspection ourselves. The auction was in just one week - And in just a week, she managed to conduct thorough due diligence, arrange work and appointments with lawyer and building inspector, keep us on track and had a few more meetings with us to ensure that the house did fit our situation. With her support and guidance, together, the joint decision was made two days before the auction day that this property was a promising one and we should give it a go - plus, the fact that we have got plan B/C/D following even if we didn’t win the auction made us mentally prepared.......

I had an exceptional experience working with Jenny and Sally as my buyer’s agents for an investment property in Melbourne. Jenny has deep knowledge and extensive experience in the Melbourne property market. Early in our engagement, she quickly identified suburbs and property types that were well-suited to our investment goals. Her insights into market trends and property valuations were highly professional and incredibly valuable in shaping our strategy.During the property selection process, Jenny and Sally were efficient and focused. They quickly filtered out unsuitable options and shortlisted only high-quality properties that matched our needs, helping us stay focused and make informed decisions without being overwhelmed.Their due diligence work was outstanding. They conducted thorough and fast research at every level—from suburb to pocket, street, and the property itself. Every detail was considered. I especially appreciated Sally’s patient and professional explanations of their shortlisting rationale—she clearly laid out the principles behind each recommendation, which gave me great confidence in their process.A special thank you to Jenny, Sally, and Jason for organising and accompanying us on a highly efficient and well-planned one-day inspection tour. The day was packed yet smooth, and it was incredibly helpful to have their expertise and guidance with us on the ground every step of the way.Communication was another highlight. ......

Even hundreds of thanks orally, I am still writing to express my sincere appreciation for the exceptional service provided by Jenny and her team - JL Property during our recent home purchasing journey in Melbourne.From the very beginning, Jenny demonstrated outstanding professionalism, efficiency, and a proactive approach. With their expert guidance, we were able to secure a high-quality property in the prestigious Kew school zone within just one month—a result that far exceeded our expectations.Throughout the process, our agent consistently acted in our best interest, offering valuable advice and anticipating our needs at every step. Not only did they help us identify and evaluate suitable properties, but they also skillfully managed communications with sellers and third parties, making the entire experience smooth and stress-free.A particularly commendable example of their dedication was the way they handled issues identified during the building inspection. Instead of leaving us to deal with it alone, they actively engaged with the relevant parties to ensure that all concerns were addressed promptly and satisfactorily before settlement.Jenny and her members has truly demonstrated a high level of industry expertise and client commitment. We are incredibly grateful for the support we received and would not hesitate to recommend JL Property to anyone looking to purchase a home in Melbourne.

I am deeply grateful for Jenny and her team's guidance throughout my year-long house-buying journey.When I first considered buying a house in late 2023, I had several conversations with Jenny and her team before partnering with them. Jenny is professional, rational, and highly responsible. she helped me clarify my budget, requirements, and essential considerations for house buying. During the initial phase, she personally accompanied me to view different suburbs and experience their unique environments, which helped me make informed decisions about where to buy. This guidance proved invaluable to my house-hunting process.After loan approval, Jenny and her team set up a collaborative online document where they provided weekly updates on available properties, including detailed pros and cons and thoughtful recommendations, all while maintaining open communication. After reviewing dozens of houses, we found the perfect home in South Morang. Jenny's team conducted thorough due diligence to protect me from potential risks, and through their excellent negotiation skills, secured a competitive purchase price. Their efforts exceeded my expectations.I wholeheartedly recommend JL Property as your buyer's agent. More people should know about JL Property—they won't disappoint!