1. Why do you need a Buyers Agent/Advocate?

Answer:
The Australian property market is diverse, with significant differences between each house. An expert Buyers Agent can save you money, help you avoid costly mistakes, secure a quality property at the right price, and relieve the time and stress of buying.

A Buyers Agent/Advocate works for the buyer, represents the buyer, and charges fees to the buyer.

2. What is the difference between a Buyers Agent and a Selling Agent?

Answer:

A Buyers Agent and a Selling Agent have fundamentally different roles. A Selling Agent acts for the seller, with the goal of selling the property for the highest possible price. A Buyers Agent acts solely for the buyer, ensuring the buyer secures the right property at the right price.

• The  Selling Agent is selling property. They recommend whatever listings they      hold.

• The  Buyers Agent is selling knowledge and expertise. They source and secure      the property that best serves the buyer’s interests.

3. What makes JL Property Buyers Agent different?

Answer:
JL Property is based in Melbourne and is a member of REIV (Real Estate Institute of Victoria), REBAA (Real Estate Buyers Agents Association), and PIPA (Property Investment Professionals of Australia). We are also certified QPIA® (Qualified Property Investment Adviser) professionals. We strictly follow industry codes of conduct and ethics, maintaining an independent, professional, and warm brand identity.

• Our strengths:

(1) Award-winning expertise. JL has won or been nominated for numerous industry awards,  including:

• QPIA  of the Year (Winner)

• QPIA  of the Year-Buyers Agent(local)(Winner)

• REIV   Property Valuer of the Year (Winner)

• REIV  Buyers Agent of the Year Finalist (3 consecutive years)

• REB   Rising Star Finalist (2 consecutive years)

• PIPA   Medium Business of the Year (Winner 2025, Finalist 2024)

• REB   Buyers Agency of the Year Finalist

• Australian Achiever Awards (2 consecutive years)

Our PhD-qualified team is highly regarded and fully insured to safeguard client interests.

(2) High service standards. Our highly educated team serves buyers exclusively,  focusing only on premium properties with tailored strategies.

• Our  Principal, Jenny, holds a PhD in Information Technology (NUDT) and a  Master of Property (University of Melbourne). She is a QPIA, REIV, REBAA, and API member with 20+ years of investment experience. She combines  precise evaluation skills with international investment insights.

• Partner Catherine is a Certified Practising Planner (CPP), with a Master of Urban   Planning & Environment (RMIT), over 20 years’ planning consultancy  experience in Melbourne, and 9 years as a local council town planner.

(3) Local expertise. JL focuses exclusively on the Melbourne market, combining  first-hand experience with market research. We personally inspect   properties and remain committed to professional standards rather than      financial incentives.

(4) Integrity. JL maintains broad networks with selling agents, providing clients with valuable pre-market and off-market opportunities. Throughout the process, we maintain rigorous due diligence, accurate evaluation, and uncompromising      purchase standards: stay true, stay humble, never cut corners.

4. What services does JL provide?

Answer:

(1)Complete Advocacy Service(CAS): A one-stop solution covering the entire buying process, which includes:

• A  customised acquisition plan with capital growth and cash flow analysis.

• Research and selection of the best suburbs.

• Search and source high-quality properties (on-, pre-, and off-market).

• Comprehensive due diligence, valuation, and building inspections.

• Competitive landscape analysis and tailored purchase strategies. Auction and negotiation representation.

• Guidance on contracts, settlement, and pre-settlement inspections.

(2) Evaluation and Negotiation Services(ENS): Due diligence, evaluation, negotiation, and auction bidding for properties chosen by the client. Our experience, evaluation precision, and negotiation skills deliver exceptional value.

5. Does JL provide services outside Melbourne?

Answer:
No. We focus exclusively on Melbourne, across owner-occupied homes, investment properties, and commercial real estate. We do not provide interstate services.

6. Does JL have its own listings?

Answer:
No. We are an independent Buyers Agency. We do not sell property. We search and source all suitable options across online and off-market channels to match client needs.

7. How do I start using JL’s Buyers Agent services?

Answer:
Simply contact us via WeChat, phone, or email. We will begin with an initial discussion to understand your needs. If we are a good fit, we will arrange a free consultation to introduce our services in detail.

8. Do I need an appointment to sign with JL?

Answer:
Yes. To maintain quality, we serve only a limited number of clients at a time. If your timeframe doesn’t align, there may be a wait before signing.

9. Is there a limit to the number of properties included in the service? Does it cover off-market properties?

Answer:
No limit. We search and screen as many properties as needed, including pre-market and off-market opportunities.

10. Can I use JL’s services if I am not in Melbourne?

Answer:
Yes. We work with both local and international clients. Our full-service package allows you to purchase a Melbourne property from anywhere.

11. Can you recommend a mortgage broker?

Answer:
Yes. As official partners of multiple banks, we can introduce you to suitable bank managers or mortgage brokers.

12. Can you recommend a property manager if I buy an investment property?

Answer:
Yes. If you need a property manager, we can recommend trusted professionals to handle leasing and management.

13. Can I sign with JL if I don’t have PR?

Answer:
Yes, but non-residents and non-citizens must pay higher taxes and FIRB application fees. We advise you to consider carefully. If you decide to proceed, FIRB approval must be obtained before signing.

14. How does JL charge for services?

Answer:
We charge a fixed fee based on property price range and service type, not a commission percentage. Our fees are transparent and all-inclusive with no hidden costs.

15. What if I find a property on my own after signing with JL?

Answer:
That’s only the first step. We will still:

• Conduct due diligence to confirm it is a quality property.

• Assess whether it is the best option within your budget.

• Advise whether to proceed, negotiate, or walk away.

• Manage the contract, inspection, and settlement process.

Our role continues until you successfully secure and settle the right property.

Contact us today on 03 7018 3280 or via email at info@JLbuyersagent.com.au